Terms Conditions

Terms & Conditions

Updated 2/9/2026

These Terms and Conditions ("Terms") govern your access to and use of the websites, mobile programs, text messaging programs, applications, and automotive services operated by Oil Stop LLC and its affiliated brands and locations ("Oilstop," "we," "us," or "our"). By using our website, enrolling in our mobile programs, or receiving services at our locations, you agree to these Terms. If you do not agree, you must not use our services or website.

‍

Scope of Services

We provide oil change and related automotive maintenance services. Service availability, pricing, and offerings may vary by location and are subject to change without notice.

All services are performed based on the vehicle information you provide. You are responsible for ensuring that your vehicle information (including make, model, mileage, and condition) is accurate.

‍

Estimates, Pricing, and Payment

Service prices may be provided as estimates and can vary based on vehicle condition, additional recommended services, and applicable taxes or fees.

Payment is due at the time services are rendered. You agree to pay all charges associated with your visit. We reserve the right to correct pricing errors and to refuse or cancel transactions affected by such errors.

‍

Service Recommendations and Vehicle Condition

Our technicians may recommend additional services based on observed vehicle condition. You are not obligated to accept recommended services.

You acknowledge that automotive maintenance involves risks related to pre-existing vehicle conditions. We are not responsible for damage resulting from undisclosed prior repairs, aftermarket modifications, pre-existing mechanical issues, or manufacturer defects.

You are responsible for removing personal property from your vehicle. We are not liable for loss or damage to personal items left in vehicles.

‍

Website Terms of Use

You agree to use our website only for lawful purposes and in compliance with these Terms.

All content on our website, including text, graphics, logos, images, and software, is owned by or licensed to us and protected by intellectual property laws. You may access and download website content only for personal, non-commercial use. You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent.

You agree not to interfere with website security, attempt unauthorized access to systems, upload malicious code, or use automated tools to scrape or copy content. We may suspend or terminate website access for violations of these Terms.

We do not guarantee that the website will be uninterrupted, error-free, or secure. Your use of the website is at your own risk.

‍

Mobile Messaging Terms

If you provide your mobile phone number and opt in to receive messages, you agree to receive automated SMS or MMS messages from us, which may include service reminders, account updates, and promotional offers. Message frequency varies. Message and data rates may apply.

You may opt out of marketing messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message. Reply HELP for assistance or contact us using the information below.

You represent that you are authorized to provide the phone number and that you are at least 13 years old. Mobile carriers are not responsible for delayed or undelivered messages.

‍

Warranties and Disclaimers

To the fullest extent permitted by law, all services, materials, websites, and mobile features are provided on an strict “as is” and “as available” basis.

We expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that services or website functions will meet your requirements or operate without interruption or error.

‍

Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of use, loss of data, business interruption, or vehicle downtime, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

‍

Communications and Electronic Consent

By providing your contact information, you consent to receive transactional communications related to your services. Marketing communications are subject to your consent and opt-out rights. Electronic communications satisfy any legal requirement that communications be in writing.

‍

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, or practices of third parties.

‍

Indemnification

You agree to indemnify, defend, and hold harmless Oil Stop Inc, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your misuse of our services or website, your violation of these Terms, or inaccurate information you provide about your vehicle.

‍

Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, our services, or your relationship with us shall be resolved exclusively through final and binding arbitration, not in court.

Arbitration shall be administered by a recognized arbitration organization under its consumer arbitration rules and governed by the Federal Arbitration Act. The arbitrator shall have exclusive authority to resolve any dispute regarding the interpretation or enforceability of this arbitration agreement.

Arbitration will be conducted on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding. The arbitrator may award the same individual relief as a court but may not award relief on behalf of others.

‍

Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

‍

Contact Information

For questions about these Terms, contact:

Oil Stop LLC

Email: Guestservices@oilstopinc.com

Mail: Oilstop Home Office, 5330 Old Redwood Hwy., Suite C, Petaluma, CA 94954

Phone: 707.586.9934

‍

Terms & Conditions

Updated 2/9/2026

Scope of Services

We provide oil change and related automotive maintenance services. Service availability, pricing, and offerings may vary by location and are subject to change without notice.

All services are performed based on the vehicle information you provide. You are responsible for ensuring that your vehicle information (including make, model, mileage, and condition) is accurate.

Estimates, Pricing, and Payment

Service prices may be provided as estimates and can vary based on vehicle condition, additional recommended services, and applicable taxes or fees.

Payment is due at the time services are rendered. You agree to pay all charges associated with your visit. We reserve the right to correct pricing errors and to refuse or cancel transactions affected by such errors.

Service Recommendations and Vehicle Condition

Our technicians may recommend additional services based on observed vehicle condition. You are not obligated to accept recommended services.

You acknowledge that automotive maintenance involves risks related to pre-existing vehicle conditions. We are not responsible for damage resulting from undisclosed prior repairs, aftermarket modifications, pre-existing mechanical issues, or manufacturer defects.

You are responsible for removing personal property from your vehicle. We are not liable for loss or damage to personal items left in vehicles.

Website Terms of Use

You agree to use our website only for lawful purposes and in compliance with these Terms.

You agree not to interfere with website security, attempt unauthorized access to systems, upload malicious code, or use automated tools to scrape or copy content. We may suspend or terminate website access for violations of these Terms.

We do not guarantee that the website will be uninterrupted, error-free, or secure. Your use of the website is at your own risk.

Mobile Messaging Terms

If you provide your mobile phone number and opt in to receive messages, you agree to receive automated SMS or MMS messages from us, which may include service reminders, account updates, and promotional offers. Message frequency varies. Message and data rates may apply.

You may opt out of marketing messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message. Reply HELP for assistance or contact us using the information below.

You represent that you are authorized to provide the phone number and that you are at least 13 years old. Mobile carriers are not responsible for delayed or undelivered messages.

Warranties and Disclaimers

To the fullest extent permitted by law, all services, materials, websites, and mobile features are provided on an strict “as is” and “as available” basis.

Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of use, loss of data, business interruption, or vehicle downtime, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

‍

Communications and Electronic Consent

By providing your contact information, you consent to receive transactional communications related to your services. Marketing communications are subject to your consent and opt-out rights. Electronic communications satisfy any legal requirement that communications be in writing.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, or practices of third parties.

Indemnification

Binding Arbitration and Class Action Waiver

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, our services, or your relationship with us shall be resolved exclusively through final and binding arbitration, not in court.

Arbitration will be conducted on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding. The arbitrator may award the same individual relief as a court but may not award relief on behalf of others.

Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Contact Information

For questions about these Terms, contact:

Oil Stop LLC

Email: Guestservices@oilstopinc.com

Mail: Oilstop Home Office, 5330 Old Redwood Hwy., Suite C, Petaluma, CA 94954

Phone: 707.586.9934

"We will serve people with excellence, humbly, with a servant's heart"